Online Counselling & Virtual Therapy in Alberta
Are you looking for a flexible virtual counselling option?
Many Albertans are looking for convenient, accessible mental health support that fits their busy lives. Through secure virtual counselling, True Living Counselling provides online therapy services to individuals, couples, teens, children, and families throughout Alberta.
Whether you live in Calgary, Edmonton, Red Deer, Lethbridge, Medicine Hat, Grande Prairie, Airdrie, Okotoks, High River, or a smaller rural community, online counselling allows you to connect with a qualified therapist from the comfort and privacy of your own home.
Virtual therapy removes many of the barriers that can make accessing support difficult, including travel time, scheduling challenges, and limited availability of specialized services in some communities.
What is Virtual Counselling?
Virtual counselling (sometimes called online therapy) is a safe and effective way to meet with a therapist through secure video sessions. You receive the same quality care as in-person therapy with the added convenience of accessing support across Alberta, including Calgary, Edmonton, and surrounding communities.
Benefits of Online Counselling and Virtual Therapy in Alberta
- Access quality virtual counselling services from any city, small community or ruraly area in Alberta
- Access therapy from your home, office, or even while traveling within Alberta
- Save time and reduce stress with no commute required
- Flexible scheduling, including evenings and weekends
- Confidential, secure video platform
- Greater accessibility for people in larger cities such as Calgary and Edmonton or rural and remote Alberta communities
- Direct billing available for many insurances
- Covered by most insurance providers
- Access specialized quality services from experienced therapists
- Show up in your PJ's or comfy clothes with your favourite cup of tea
- Added comfort of attending sessions from your own familiar environment, which can make therapy feel easier and more natural
- Convenient for shift workers and those with irregular schedules, making it easier to access therapy outside traditional office hours
Why Online Therapy Works for Albertans
Alberta is a large and diverse province, and access to counselling services can vary significantly depending on where you live. While larger cities may offer more options, many Albertans living in smaller communities face longer travel times or limited access to specialized mental health support.
Online counselling helps bridge these gaps by allowing individuals and families to connect with experienced therapists regardless of location.
Who Can Online Counselling Help?
Our experienced team provides virtual therapy in Alberta for:
- Individuals experiencing stress, anxiety, relationship concerns or depression
- Couples looking for online couples counselling to strengthen their relationship
- First responders and busy professionals who need flexible scheduling
- Teens and young adults who are comfortable connecting virtually
- Parents and families seeking support from home
- Children who may benefit from therapy in a familiar home environment
How Our Virtual Counselling Works
- At True Living Counselling & Coaching in Okotoks, we know that starting the therapy process can feel overwhelming, especially when you're already dealing with stress or uncertainty. Our goal is to make the experience as supportive and straightforward as possible.
- Step 1: Choose “Video and Phone Counselling Services” when scheduling through our Jane App.
- Step 2: You’ll receive confirmation for your appointment and 30 min prior to your appointment you will receive a secure video link for your appointment.
- Step 3: Connect with your therapist using your computer, tablet, or phone.
- No downloads or complicated setup required; just a private, professional session wherever you are.
Take the Next Step and Book a No Fee 15min Consultation with someone from our team or with our office coordinator and they will match you with a therapist.
Jessica van Mill
MC, BA
Registered Provisional Psychologist
Couples & Individuals Therapist | Psychological Assessor
True Living Counselling & Coaching
How To Get Started
587-896-6919
21 Elizabeth St #106, Okotoks, AB T1S 2C1
5min NW of High River, AB.
True Living Counselling & Coaching Online Counselling in Alberta
Frequently Asked Questions
Do you provide virtual services to every province and territory in Canada?
Our providers that are Certified Canadian Counsellors are able to offer services anywhere in Canada. Our other providers range as to whether or not they are registered in other provinces such as Ontario, Yukon, Nova Scotia and New Brunswick.
Do you provide virtual services in Calgary?
Yes! All of our therapists are registered to provide virtual services to anyone in Calgary and all of Alberta.
Where do you provide therapy and coaching services?
True Living Counselling & Coaching offers both in-person and virtual services for your convenience.
- In-person sessions: Available in Okotoks and just 5 minutes northwest of High River.
- Virtual services: Available in Alberta, Ontario, Yukon, Nunavut, New Brunswick, and Nova Scotia.
- Coaching and Certified Canadian Counsellor services: Available anywhere in Canada via virtual sessions.
No matter where you’re located, we’re here to support you with flexible options that suit your needs.
Do you direct bill?
Yes! In Alberta we do. True Living Counselling & Coaching offers direct billing to a wide range of insurance providers. However, it is important to check with your insurance company beforehand to confirm your coverage. We are unable to know exactly how much your plan will cover prior to your appointment.
To find out your coverage:
- Contact your insurance provider and ask about your plan’s coverage for a Master’s of Social Work (MSW) provider, Psychologist, or Certified Canadian Counsellor (CCC).
- Many extended health care insurance plans cover full or partial psychological services.
- We provide electronic receipts, so you can seek additional coverage or reimbursement, and you may also be able to claim these expenses as a medical deduction on your taxes.
Some of the providers we direct bill include:
Alberta Blue Cross, Alberta School Employee Benefit Plan (ASEBP), Beneva, BPA, Calgary Police Service (CPS), Calgary Fire Fighters, Canada Life, Canadian Armed Forces, Canadian Construction Workers Union, Chambers of Commerce Group Insurance, CINUP, Co-operators, Coughlin & Associates, D.A. Townley, Desjardins, Equitable Life, First Canadian, Greenshield, Industrial Alliance, Johnston Group, LiUNA Local 183 & 506, Manulife, Maximum Benefit, Medavie, Motor Vehicle Accidents (Various Insurance Companies), People Corporation, Royal Canadian Mounted Police (RCMP), RWAM, Simply Benefits, TELUS Adjudicare, Union Benefits, UV Insurance, Veterans Affairs, Workers Compensation Board (WCB).
If you’re unsure whether your provider is on this list, feel free to reach out and we’ll be happy to guide you!
What are your fees?
At True Living Counselling & Coaching in Okotoks, we offer various services to meet your needs. Our fees are as follows:
- Therapy: $225-$235 per hour
- Supervision/Consultation: $235 per hour
- Psychological Assessments $1890-$2990+
- Coaching: $95 per hour
- Therapy Intensives: $2100 – $6500+ (1-4 days in length)
Therapy intensives provide a focused, condensed approach to make significant progress in a short time. For more details on intensives or to book, feel free to reach out.
What is your cancellation policy?
We understand that life can be unpredictable. At True Living Counselling & Coaching, we ask that you provide at least 48 hours notice if you need to cancel or reschedule your appointment, so we can book someone else that is on our waitlist. If you cancel within 24 hours of your appointment, the cancellation fee is 50% of the session’s fee.
How to cancel or reschedule:
- Log into your Jane account and re-schedule prior to the 24-hour window.
- Alternatively, you can call or email your therapist directly.
We appreciate your understanding and cooperation in this matter.
What are therapy intensives?
We offer intensive therapy within 1, 2, 3, or 4 days to provide rapid, focused support, allowing you to experience significant change in a short period of time. These therapy intensives are perfect if weekly sessions aren’t feasible or if you’re looking for more immediate progress in your healing journey.
- In-person intensives: Available for those who can travel to Okotoks or the surrounding area.
- Virtual intensives: Available for clients within Alberta and Yukon, allowing you to receive support from the comfort of your own home.
These intensives are suitable for both adults and adolescents. If you’re considering an intensive, we invite you to book a free 20-minute consultation to discuss if this option is right for you.
How do I choose the right therapist for me?
Choosing the right therapist is a highly personal decision. At True Living Counselling & Coaching, we believe the most important factor is finding someone you feel comfortable with—a therapist you trust and who understands your needs.
To help you choose, consider the following:
- What do you need support with? Whether it’s anxiety, relationships, trauma, or something else, we have specialists who can support your unique needs.
- Explore our therapists’ bios: You can view each therapist’s areas of expertise on our website.
- Book a free 15-minute consultation: Take advantage of this opportunity to ask questions, get to know the therapist, and see if you feel comfortable with their approach.
- Trust your instincts: Success in therapy often comes down to a strong, trusting relationship. You can schedule consultations with as many therapists as you like to ensure a good fit.
We’re here to guide you through the process and help you make an informed choice.
Find Online Counselling Services in Your Province
Why Us
True Living
Counselling & Coaching
This is about more than just healing—it’s about helping you live a meaningful, fulfilling life that’s truly yours.
Whether it’s trauma, anxiety, or self-doubt—your challenges don’t have to define you. At True Living Counselling & Coaching, we help you reconnect with your true self, let go of past pain, and build a life that feels right for you.
With years of experience, our caring team offers a safe, non-judgemental space for you to explore your story. We offer personalized therapy and coaching using proven methods like Accelerated Resolution Therapy (ART) and Dialectical Behaviour Therapy (DBT) to create lasting change.
Our mission is simple: to guide you from hurt to healing and help you live a life that reflects who you really are. Change to: to guide you from hurt to healing and help you live the life you truly want.
Together, we can create the future you deserve.
Our team believes in:
Being Human First
We see you as a person, not a diagnosis, creating a warm, compassionate space for healing.
Acting With Empathy
We listen deeply, making sure you feel heard and supported on your journey to growth.
Authenticity
We believe in showing up as our real, imperfect, and human selves—because true healing happens when we embrace authenticity, both in therapy and in life.