Online Counselling & Virtual Therapy Across Canada
Are you looking for a flexible therapy option?
At True Living Counselling & Coaching Inc., we provide secure online therapy and virtual counselling services for adults, teens, children, couples, and families throughout Alberta and across Canada.
Life can be busy, overwhelming, and unpredictable. Whether you’re balancing work and family responsibilities, living in a rural community, managing a demanding career, or simply prefer the comfort and convenience of meeting from home, online counselling can make it easier to access the support you need.
Virtual therapy offers the same compassionate, evidence-based support as in-person counselling while giving you the flexibility to connect from a location that feels comfortable and convenient.
Find Counselling Services in Your Province
What is Virtual Counselling?
Virtual counselling (sometimes called online therapy) is a safe and effective way to meet with a therapist through secure video sessions. You receive the same quality care as in-person therapy with the added convenience of accessing support from anywhere in Canda.
Benefits of Online Counselling and Virtual Therapy in Canada
- Access therapy from your home, office, or even while traveling within Canada
- Save time and reduce stress with no commute required
- Flexible scheduling, including evenings and weekends
- Confidential, secure video platform
- Greater accessibility for people in rural and remote Alberta communities
- Covered by most insurance providers
- Access specialized quality services from experienced therapists
- Show up in your PJ's or comfy clothes with your favourite cup of tea
- Added comfort of attending sessions from your own familiar environment, which can make therapy feel easier and more natural
- Convenient for shift workers and those with irregular schedules, making it easier to access therapy outside traditional office hours
Is Online Therapy Effective?
Research continues to show that virtual counselling can be highly effective for a wide range of mental health concerns, including anxiety, depression, stress, trauma, relationship challenges, and life transitions.
For many clients, online therapy offers the same opportunity to build a strong therapeutic relationship, develop new coping skills, process difficult experiences, and work toward meaningful personal goals.
Who Can Online Counselling Help?
Our experienced team provides virtual therapy in Canada for:
- Individuals experiencing stress, anxiety, relationship concerns or depression
- Couples looking for online couples counselling to strengthen their relationship
- First responders and busy professionals who need flexible scheduling
- Teens and young adults who are comfortable connecting virtually
- Parents and families seeking support from home
- Children who may benefit from therapy in a familiar home environment
How Our Virtual Counselling Works
- At True Living Counselling & Coaching in Okotoks, we know that starting the therapy process can feel overwhelming, especially when you're already dealing with stress or uncertainty. Our goal is to make the experience as supportive and straightforward as possible. Our entire team is able to offer virtual counselling services in all of Alberta. Check each province or therapist bio for who can provide services in which province.
- Step 1: Ensure the therapist you choose can provide services in your specific province- you can do this by clicking on the individual province to see who has the registration and qualifications to provide services in your province.
- Step 2: Choose “Video and Phone Counselling Services” when scheduling through our Jane App.
- Step 3: You’ll receive confirmation for your appointment and 30 min prior to your appointment you will receive a secure video link for your appointment.
- Step 4: Connect with your therapist using your computer, tablet, or phone.
- No downloads or complicated setup required; just a private, professional session wherever you are.
Take the Next Step and Book a No Fee 15min Consultation with someone from our team or with our office coordinator and they will match you with a therapist.
Jessica van Mill
MC, BA
Registered Provisional Psychologist
Couples & Individuals Therapist | Psychological Assessor
True Living Counselling & Coaching
How To Get Started
587-896-6919
21 Elizabeth St #106, Okotoks, AB T1S 2C1
5min NW of High River, AB.
Why Us
True Living
Counselling & Coaching
This is about more than just healing—it’s about helping you live a meaningful, fulfilling life that’s truly yours.
Whether it’s trauma, anxiety, or self-doubt—your challenges don’t have to define you. At True Living Counselling & Coaching, we help you reconnect with your true self, let go of past pain, and build a life that feels right for you.
With years of experience, our caring team offers a safe, non-judgemental space for you to explore your story. We offer personalized therapy and coaching using proven methods like Accelerated Resolution Therapy (ART) and Dialectical Behaviour Therapy (DBT) to create lasting change.
Our mission is simple: to guide you from hurt to healing and help you live a life that reflects who you really are. Change to: to guide you from hurt to healing and help you live the life you truly want.
Together, we can create the future you deserve.
Our team believes in:
Being Human First
We see you as a person, not a diagnosis, creating a warm, compassionate space for healing.
Acting With Empathy
We listen deeply, making sure you feel heard and supported on your journey to growth.
Authenticity
We believe in showing up as our real, imperfect, and human selves—because true healing happens when we embrace authenticity, both in therapy and in life.
True Living Counselling & Coaching Online Counselling in Canada
Frequently Asked Questions
Do you provide virtual services to every province and territory in Canada?
Our providers that are Certified Canadian Counsellors are able to offer services anywhere in Canada. Our other providers range as to whether or not they are registered in other provinces such as Ontario, Yukon, Nova Scotia and New Brunswick.
Where do you provide therapy and coaching services?
True Living Counselling & Coaching offers both in-person and virtual services for your convenience.
- In-person sessions: Available in Okotoks and just 5 minutes northwest of High River.
- Virtual services: Available in Alberta, Ontario, Yukon, Nunavut, New Brunswick, and Nova Scotia.
- Coaching and Certified Canadian Counsellor services: Available anywhere in Canada via virtual sessions.
No matter where you’re located, we’re here to support you with flexible options that suit your needs.
Can everyone on the team provide virtual services across Canada?
No not everyone is registered to provide services across all provinces and territories.
Certified Canadian Counsellors are able to provide virtual services to all provinces and territories.
Psychologists are able to provide services in Alberta, New Brunswick and Nova Scotia.
Masters Level Social Workers are able to provide services in Alberta and Yukon. Some of our Masters Level Social Workers are registered in other provinces such as Ontario.
Our coaching services are offered virtually across Canada.
True Living Counselling & Coaching offers both in-person and virtual services for your convenience.
- In-person sessions: Available in Okotoks and just 5 minutes northwest of High River.
- Virtual services: Available in Alberta, Ontario, Yukon, Nunavut, New Brunswick, and Nova Scotia.
- Coaching and Certified Canadian Counsellor services: Available anywhere in Canada via virtual sessions.
No matter where you’re located, we’re here to support you with flexible options that suit your needs.
How do I know which provider is able to offer services in different provinces?
You can go to our Teams Page and check out each bio to see where they can offer services.
You can also give us a call or send us an email.
Phone: 587-896-6919
Email: info@truelivingcounselling.com
Do you provide virtual services in Calgary?
Yes! All of our therapists are registered to provide virtual services to anyone in Calgary and all of Alberta.
Do you direct bill for other provinces?
At this time we only direct bill for insurances in Alberta. We are able to bill to Victim Services in other provinces but we will need to set this up. Just let us know and we can work with you to set it up with Victim Services. We will provide you with a detailed receipt for you to submit to your own insurance.
Do you direct bill?
Yes! In Alberta we do. True Living Counselling & Coaching offers direct billing to a wide range of insurance providers. However, it is important to check with your insurance company beforehand to confirm your coverage. We are unable to know exactly how much your plan will cover prior to your appointment.
To find out your coverage:
- Contact your insurance provider and ask about your plan’s coverage for a Master’s of Social Work (MSW) provider, Psychologist, or Certified Canadian Counsellor (CCC).
- Many extended health care insurance plans cover full or partial psychological services.
- We provide electronic receipts, so you can seek additional coverage or reimbursement, and you may also be able to claim these expenses as a medical deduction on your taxes.
Some of the providers we direct bill include:
Alberta Blue Cross, Alberta School Employee Benefit Plan (ASEBP), Beneva, BPA, Calgary Police Service (CPS), Calgary Fire Fighters, Canada Life, Canadian Armed Forces, Canadian Construction Workers Union, Chambers of Commerce Group Insurance, CINUP, Co-operators, Coughlin & Associates, D.A. Townley, Desjardins, Equitable Life, First Canadian, Greenshield, Industrial Alliance, Johnston Group, LiUNA Local 183 & 506, Manulife, Maximum Benefit, Medavie, Motor Vehicle Accidents (Various Insurance Companies), People Corporation, Royal Canadian Mounted Police (RCMP), RWAM, Simply Benefits, TELUS Adjudicare, Union Benefits, UV Insurance, Veterans Affairs, Workers Compensation Board (WCB).
If you’re unsure whether your provider is on this list, feel free to reach out and we’ll be happy to guide you!
What are your fees?
At True Living Counselling & Coaching in Okotoks, we offer various services to meet your needs. Our fees are as follows:
- Therapy: $225-$235 per hour
- Supervision/Consultation: $235 per hour
- Psychological Assessments $1890-$2990+
- Coaching: $95 per hour
- Therapy Intensives: $2100 – $6500+ (1-4 days in length)
Therapy intensives provide a focused, condensed approach to make significant progress in a short time. For more details on intensives or to book, feel free to reach out.
What is your cancellation policy?
We understand that life can be unpredictable. At True Living Counselling & Coaching, we ask that you provide at least 48 hours notice if you need to cancel or reschedule your appointment, so we can book someone else that is on our waitlist. If you cancel within 24 hours of your appointment, the cancellation fee is 50% of the session’s fee.
How to cancel or reschedule:
- Log into your Jane account and re-schedule prior to the 24-hour window.
- Alternatively, you can call or email your therapist directly.
We appreciate your understanding and cooperation in this matter.
What are therapy intensives?
We offer intensive therapy within 1, 2, 3, or 4 days to provide rapid, focused support, allowing you to experience significant change in a short period of time. These therapy intensives are perfect if weekly sessions aren’t feasible or if you’re looking for more immediate progress in your healing journey.
- In-person intensives: Available for those who can travel to Okotoks or the surrounding area.
- Virtual intensives: Available for clients within Alberta and Yukon, allowing you to receive support from the comfort of your own home.
These intensives are suitable for both adults and adolescents. If you’re considering an intensive, we invite you to book a free 20-minute consultation to discuss if this option is right for you.
How do I choose the right therapist for me?
Choosing the right therapist is a highly personal decision. At True Living Counselling & Coaching, we believe the most important factor is finding someone you feel comfortable with—a therapist you trust and who understands your needs.
To help you choose, consider the following:
- What do you need support with? Whether it’s anxiety, relationships, trauma, or something else, we have specialists who can support your unique needs.
- Explore our therapists’ bios: You can view each therapist’s areas of expertise on our website.
- Book a free 15-minute consultation: Take advantage of this opportunity to ask questions, get to know the therapist, and see if you feel comfortable with their approach.
- Trust your instincts: Success in therapy often comes down to a strong, trusting relationship. You can schedule consultations with as many therapists as you like to ensure a good fit.
We’re here to guide you through the process and help you make an informed choice.